Frequently Asked Questions

We think it’s essential to be transparent regarding our operations and what you can expect if we decide to work together. On our FAQ page, you’ll find the answers to questions we get most often and questions we think more potential clients should ask before hiring an agency.

You Have Questions, We Have Answers

Impakt Digital provides a wide range of web design and digital marketing services, including website design and development, SEO, PPC advertising, social media marketing, email marketing, content marketing, and more.

Impakt has been pleasing clients since 2013. During that time, we have worked with diverse clients across various industries and completed hundreds of projects with different objectives, technology, and KPIs.

At Impakt, we take a holistic approach to web design and digital marketing. We consider all aspects of a client’s online presence to develop a comprehensive strategy that meets their goals. We deliver results-oriented solutions that provide a high ROI for our clients.

We have worked with clients of all sizes but primarily with small to medium-sized businesses. We have experience in most industries, including healthcare, manufacturing, trades, entertainment, finance, professional services, legal, insurance, automotive, education, retail, and more.

Our pricing structure varies depending on the specific services and scope of work required for each project. We provide a detailed proposal and estimate upfront to ensure transparency and avoid surprises down the line. Please get in touch with us to get an estimate for your project.

The timeline for a project can vary depending on its complexity and scope. We provide an estimated timeline at the project’s outset and work closely with our clients to ensure we meet their deadlines. That being said, it’s common for a typical website design project for a small business to take about six weeks. Simple, small websites could take two weeks, and larger, more complex websites could take two or three months. Most of our digital marketing engagements have a one-month setup period and are annual commitments.

More, Tell Me More!

We have a well-defined project management process that includes regular check-ins, progress reports, and open communication throughout the project. We also use fancy project management tools (Notion) to ensure everyone stays on track and on schedule.

Yes, we highly recommend ongoing maintenance and support for all our projects. We can provide monthly updates, backups, security scans, monitoring, and other ongoing services to ensure our client’s websites remain up-to-date and secure.

We measure a digital marketing campaign’s success by metrics, including website traffic, lead generation, conversion rates, and overall ROI. We provide regular reports and analytics to our clients to help them understand the results of their campaigns. Sometimes what we do sounds like hocus pocus on paper, but most of the time, a plugged-in business owner can ‘feel’ the effect we are having on their business quickly.

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