Legal 

Late Payment Policy

Effective Date: 02/25/2026
Applies To: All clients of Impakt Digital LLC (“Impakt Digital,” “we,” “our,” or “us”)

1. Payment Terms

All invoices issued by Impakt Digital are due and payable on or before the due date indicated on the invoice. Unless otherwise specified in a written agreement signed by both parties, payment terms are Net 30 days from invoice date.

Failure to remit payment by the due date constitutes a material breach of agreement.

2. Delinquent Accounts

If no payment has been received within thirty (30) days following the invoice due date, the account will be considered delinquent.

Impakt Digital reserves the right, in its sole discretion and without further notice, to:

  • Suspend services

  • Disable or remove website access

  • Take websites offline

  • Pause or terminate advertising campaigns

  • Restrict or disable hosting access

  • Suspend CRM, marketing automation, or third-party platform integrations

  • Revoke administrative access

  • Withhold deliverables

  • Terminate ongoing agreements for material breach

Suspension may include temporary or indefinite removal of the Client’s website from public view.

3. Control of Digital Assets

Until all outstanding balances are paid in full:

  • Impakt Digital retains administrative control of all websites, hosting environments, marketing platforms, advertising accounts, CRM systems, automation systems, tracking systems, and related digital infrastructure managed or provisioned by Impakt Digital.

  • Access credentials may be restricted or revoked.

  • Transfers of domains, hosting accounts, or platform ownership will not be processed.

  • Final files, website backups, creative assets, ad accounts, and campaign data may be withheld.

Client acknowledges that Impakt Digital is not obligated to transfer, release, or migrate any digital assets while balances remain unpaid.

4. Acceleration of Payments

Upon delinquency exceeding thirty (30) days past due, Impakt Digital may declare all remaining amounts owed under the agreement immediately due and payable, including any remaining contract balance for the term.

5. Reinstatement After Suspension

To reinstate services following suspension due to non-payment:

  • All outstanding balances must be paid in full; and

  • A two hundred dollar ($200.00) service reinstatement fee will apply per suspension occurrence.

The reinstatement fee must be paid prior to restoration of services.

Impakt Digital does not guarantee immediate reinstatement. Restoration timelines are subject to system availability and internal scheduling.

6. Interest on Past Due Balances

Past due balances shall accrue interest at the rate of 1.5% per month (18% annually), or the maximum rate permitted by law, whichever is lower, beginning thirty (30) days after the invoice due date.

7. No Liability for Suspension

Client acknowledges and agrees that Impakt Digital shall not be liable for any damages, including but not limited to:

  • Loss of revenue

  • Loss of data

  • Search engine ranking loss

  • Advertising performance loss

  • Reputational harm

  • Business interruption

  • Lost leads or conversions

resulting from suspension, service restriction, or termination due to non-payment.

8. Collections and Recovery Costs

Client agrees to reimburse Impakt Digital for all costs incurred in the collection of unpaid balances, including but not limited to:

  • Collection agency fees

  • Attorney’s fees

  • Court costs

  • Administrative recovery expenses

Impakt Digital may pursue all legal remedies available under Michigan law.

9. Disputed Charges

Any dispute regarding an invoice must be submitted in writing within seven (7) days of the invoice date. Failure to provide written notice within this timeframe constitutes acceptance of the charges as valid and payable.

Partial disputes do not excuse payment of undisputed amounts.

10. Termination for Non-Payment

Impakt Digital reserves the right to terminate services permanently if payment is not received within forty-five (45) days following the invoice due date.

Termination does not relieve Client of the obligation to pay all outstanding amounts, including any accelerated balances and applicable fees.

11. Governing Law

This policy shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles. Venue for any dispute shall lie exclusively in Oakland County, Michigan.